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name: returns-reverse-logistics description: Standardized expertise for returns authorization, receiving and inspection, disposition decision-making, refund processing, fraud detection, and warranty-claim management. Based on insights from a returns operations manager with over 15 years of experience. Includes a grading framework, disposition economics, fraud pattern recognition, and vendor recovery processes. Applicable for handling product returns, reverse logistics, refund decisions, return-fraud detection, or warranty-claim handling. license: Apache-2.0 ver...